KKrishna Kanth B
Career Timeline · 2010 — Today

Data & Insights Analyst

Turning complex data into decisions.

8+ years across data management, analysis, visualization and storytelling.

Ex-Amazon · Ex-Optum · Ex-Dell · Ex-J&J. SQL · Python · Tableau · Snowflake. M.Sc, VIT Vellore. I extract, transform, analyse and report complex datasets into actionable insight — delivering major FTE savings and productivity gains.

8+
Years
Experience
95%
KPI Automation
at Amazon
90%
Latency Cut
at Optum
~118
Hours Saved
per Month
9
Roles · Health,
E-comm & EdTech

The Profile

An analyst who makes data speak.

Expert at turning messy, complex datasets into clear, actionable stories — with Excel, SQL, Python and Tableau.

Eight-plus years spanning data management, analysis, visualization and storytelling across healthcare, e-commerce and EdTech. I extract, transform, analyse and report — pairing rigorous data quality with automation that frees teams from manual work and delivers measurable FTE savings.

I thrive in fast-paced teams as a strong communicator and presenter, translating analytical findings into decisions stakeholders can act on with confidence.

The Timeline

A decade in the data trenches.

Nine roles, newest first — from analyst to specialist to open-source lead, each measured in outcomes.

Amplenote logo
Jan 2024 — Present Now

Project Lead Developer

Amplenote · Freelance & Open Source

  • Plugin web development — built & published 20+ open-source plugins for the Amplenote note-taking app (JavaScript, HTML, CSS, in-app API & AI), now used by 500+ active users · Plugins List ↗
  • Personal branding & web presence — designed and shipped a professional online résumé ↗ hosted on GitHub, with detailed docs for community use.
  • Digital garden & data projects — built and maintain a public Digital Garden ↗ (Obsidian → GitHub → Vercel) and shipped Data Projects ↗.
PowerSchool logo
Sep 2022 — Oct 2023

Technical Support Engineer Specialist

PowerSchool · via GlowTouch

  • Enhanced ticketing & knowledge-base usage 40% across Salesforce, JIRA & Confluence via streamlined processes.
  • Database management with Aqua Data Studio, SSMS & Snowflake; secure remote admin via MobaXterm, SSH Putty & Jump-box.
  • Monitored PowerSchool Unified Insights builds; resolved data-structure issues with product & dev teams.
Comprehensive view
  • Managed customization, storage & connection issues by raising JIRA tickets and coordinating with Services, Cloud Ops & Hosting teams.
  • Delivered exceptional customer support, aligning solutions with customer needs to maintain high satisfaction.
Amazon logo
Jul 2020 — Aug 2021

Management Information Systems

Amazon · 3D India team

  • Automated 95% of manual KPI calculations, transforming Stack Report publishing.
  • Cut latency 99% with a single-source data approach — roughly 118 hours/month ROI.
  • Built 30 stored procedures + 20 events; added an event/step log table for fast troubleshooting.
Comprehensive view
  • Went live for Operations (Week 34, 2020) saving 6+ lead hours/week; extended to Support-QA (Week 38) for 5+ more.
  • Re-engineered manual Excel / Quip / email workflows into automated SQL-driven KPI reporting. Accolade — Bravo for Ownership (Mar 2021).
Optum logo
May 2017 — Jan 2019

Strategic Analyst

Optum

  • Automated General Ledger Validation & Org Hierarchy via SQL stored procedures — 90% latency reduction, 50% reliability gain, 60% less validation time.
  • Data mapping & integration for Health Quest and Atrium Health.
  • Multi-level classification (Type / Group / Category) with robust quality checks.
Comprehensive view
  • Streamlined U.S. insurance proficiency 20%; reduced manual validation time 60% across GL, Payroll, Billing & Personnel datasets.
  • Best Hackathon Project (Mar 2018) — General Ledger Validation Automation across internal product layers.
Johnson & Johnson logo
Mar 2015 — Feb 2017

Analyst I / II / III

Johnson & Johnson · via GVW Technologies

  • Custom MS Excel macro lifted review efficiency 70% and accuracy 20%.
  • Configured LabWare LIMS V6 for McNeil & Janssen; built/tested master-data objects for Canada & Italy sites.
  • Ensured GDP compliance & CAPAs; curated a 75+ data-visualization chart reference for health informatics.
Comprehensive view
  • Standardized HPLC-CDS reports into a unified format; trend analysis with Spotfire, Tableau & Minitab; explored regression & Hadoop.
  • Best Beginner Award (Apr 2015) — Excel VB macro that sped up final-report processing.
Premier Inc. logo
Dec 2013 — Feb 2015

Content Analyst

Premier Inc. · via Medusind Solutions

  • Healthcare master-data management — data mapping & validation across vendors, sites and catalogs.
  • UNSPSC taxonomy classification; ANSI UOM validation; HIPAA compliance.
  • Built a custom Excel interface tool (VLOOKUP / Query + automation) linking columns to client software.
Comprehensive view
  • Validated packaging strings & units of measure (inner / exterior) to ANSI standards for healthcare master data.
  • Multi-field product attribution (46 & 210 fields) with rigorous QA, data cleansing & HIPAA compliance.
Dell logo
Jul 2013 — Dec 2013

Customer Care Voice — Sr. Representative

Dell · Conifer Health Solutions

  • Healthcare claims processing & eligibility verification.
  • Verified benefits with Aetna, AARP, BCBS & Cigna; AAPC codes; Medicare / Medicaid; HIPAA-compliant.
Comprehensive view
  • Built a classification system to prioritize inquiries by urgency and capture complete information in a single mail / call.
  • Calculated deductibles, co-insurance & co-pays in real time. Best Employee of the Month (Sep 2013).
Symantec logo
Apr 2011 — Jul 2011

Product Support Analyst

Symantec

  • Norton security support — downloads, installation, configuration & troubleshooting on Windows.
  • Removed viruses / spyware / malware via advanced safe-mode techniques; contributed knowledge-base articles.
Comprehensive view
  • Resolved installation, configuration & update errors for Norton products on Windows platforms.
  • Identified & fixed software-compatibility issues, ensuring Norton ran smoothly alongside other apps & OS configs.
Sitel India logo
Sep 2010 — Mar 2011

Customer Service Professional

Sitel India · Dell-On-Call

  • Technical support (inbound / outbound) for laptops, desktops, networking & printers.
  • Named “Resolution Expert of the Month” (Jan 2011); drove warranty upsell.
Comprehensive view
  • Supported Dell & non-Dell customers across laptops, desktops, routers, LANs, docking stations, printers & consoles (Dell-On-Call).
  • Increased customer lifetime value via warranty extensions & upgrades; routed unsupported issues to the right teams.

The Foundations

Where the rigour began.

VIT Vellore logo
2011 — 2013

M.Sc Biotechnology

Vellore Institute of Technology · VIT Vellore · 8.62 CGPA

Postgraduate
  • Dissertation: Expression of the CD36 Gene in Type-1 Diabetic Rat Kidneys.
  • Presented 3 papers at international SET conferences.
D. G. Vaishnav College logo
2007 — 2010

B.Sc Biotechnology

D. G. Vaishnav College · University of Madras · 62.80%

Undergraduate
St. Mary's A.I.H.S.S. logo
2007

Schooling — PCB + Mathematics

St. Mary's A.I.H.S.S.

Higher Secondary

The Toolkit

Domains & instruments.

Domains Where

  • MIS / Org Hierarchy
  • SIS / EdTech
  • LIMS / Pharma
  • SCM / Healthcare

Data & BI How

  • SQL — SSMS
  • MySQL
  • Aqua Data Studio
  • Snowflake
  • Tableau
  • Spotfire
  • Looker
  • Power BI

Engineering Build

  • Python
  • Advanced Excel — Macros
  • Excel Automation
  • Stored Procedures
  • ETL & Data Mapping

Systems With

  • LabWare LIMS
  • Salesforce
  • JIRA
  • Confluence
  • UNSPSC Taxonomy
  • HIPAA / GDP

Credentials

Certified, and still counting.

Spanning 50+ credentials — multiple Snowflake certifications plus an ongoing roster of professional licenses. The full, dated list lives in the detailed résumé.